BetterDocs Pro for WordPress Knowledge Bases

BetterDocs Pro includes ways to separate and present documentation on a WordPress site. Create knowledge bases for different products or documentation groups, then manage access for their users by role. This setup can keep customer help apart from internal or private resources.

Organize knowledge bases and access

Create categories and files, and set up multiple knowledge bases for different products or documentation groups. Assign roles to knowledge base users to manage access to internal documentation. BetterDocs also offers layouts for popular documents and advanced search.

Help readers find and navigate documents

BetterDocs includes live search that helps visitors find documentation as they type. Pro adds advanced search layouts and ways to showcase popular documents. Categories can use an advanced list view or a drag-and-drop grid view. Table of Contents and Sticky Table of Contents settings help readers move through longer articles, while estimated reading time indicates the length of a single document.

Add supporting material

Attach supplementary files to individual documents or embed related documents to connect readers with more context. Glossary terms can appear as tooltips to explain technical language. Glossary or documentation content can also be displayed alphabetically for browsing.

Choose layouts and manage content

Ready-made templates are available for documentation landing pages, single documents, and archives. Customize pages with the built-in theme options, shortcodes, Elementor widgets, or Gutenberg blocks and patterns. BetterDocs is compatible with Elementor, WPML, and Full Site Editing.

CSV and XML import and export support migration and backup processes. BetterDocs can also migrate a knowledge base from Help Scout. Analytics features help you review documentation performance, user behavior, and popular documents.

Set up BetterDocs Pro

Install and activate BetterDocs on your WordPress site, then open its options. Build categories and knowledge bases, pick a layout, and add documents. For Pro workflows, make separate knowledge bases, configure user roles, add attachments or related documents, and enable advanced search or popular document layouts as needed.