Social Chat Premium opens WhatsApp chats from WordPress

Social Chat Premium lets WordPress users start a WhatsApp conversation from a site button or contact box. Set a preset first message, or let visitors write their own. On a WooCommerce product page, the message can include product details so the contact has context for the inquiry.

Set up contacts and control where chat appears

Configure multiple WhatsApp contacts with phone numbers, groups, or WhatsApp Business usernames. Each contact can have a name, label, work information, avatar, welcome message, and chatbox. A username contact can open without showing its phone number; if the username changes, update it in Social Chat because the old link stops working.

Choose the button layout, text, icon, colors, border shape, and horizontal or vertical position. Set visibility by custom post type or taxonomy, and define business hours for buttons and contacts. Shortcodes can add a button or contact box to a post or widget, with attributes for the contact, style, and welcome message.

Personalize messages and request consent

Message variables can insert site details such as the site title and URL, the current page title and URL, and WooCommerce product information such as its title, price, SKU, and ID. The advanced GDPR consent capability shows a customizable checkbox and privacy notice. Visitors must accept before interacting with contacts or sending messages.

Social Chat Premium can send Google Analytics version 3 and version 4 events for button interactions.

Add WhatsApp settings to WooCommerce

Place a WhatsApp button on product pages and supported shop, category, tag, or brand archives. Set a custom message, style, and position for each archive type. Product variables can provide details in messages from product and archive pages.

The WooCommerce WhatsApp Payment Gateway lets customers choose WhatsApp Order at checkout. Order details can be sent to a WhatsApp number or group using a customizable message with order and customer variables. Configure an automatic redirect after checkout, order status, redirect delay, and visibility settings. The gateway works with WooCommerce Blocks checkout.

Build chatbot flows

The chatbot feature is in beta. Its visual flow builder uses connected blocks and drag-and-drop controls to make conversations and deploy them to contacts without coding.

Install and configure

1. In WordPress, open the Plugins menu and search for Social Chat WP.
2. Install the extension and select Activate.
3. Open Social Chat options in the dashboard to configure contacts, buttons, messages, WooCommerce settings, and other features.