Helpie FAQ Pro for FAQs, Accordions, and Product Q&A

Organize questions into browsable answers

Helpie FAQ Pro lets you make FAQs and other content visitors can reveal when they need it. Assign entries to categories and tags, collect them in FAQ Groups, and use bulk creation and drag-and-drop ordering to arrange larger collections. The same content can answer common questions or provide expandable information that is not in question-and-answer form.

Choose a responsive Toggle or Accordion layout, or display entries in a simple list. Sort and filter FAQs, set a display limit, and display popular or recently added or updated entries. Each display can include an inline search bar that you can turn on or off. Pro capabilities add pagination, tag-based search, ordering based on visitor engagement, and FAQ Insights showing which entries are read most and which search terms visitors use. For long answers, show an excerpt with a Read More link to the full answer. Single FAQ pages must be enabled for direct FAQ links to work.

Publish FAQs with WordPress editors and widgets

Add FAQ content to pages and posts with a shortcode or shortcode builder, the Gutenberg FAQ block, an Elementor widget, or a theme widget. The Gutenberg block includes display settings in the editor. Elementor offers a dynamic add widget for creating accordion content and editing it in the live editor, plus a widget for embedding pre-made FAQs.

FAQ displays can be filtered by category or tag and used on pages, posts, and knowledge base content. Supported displays can include FAQ Schema and heading tags, and FAQs can have a URL attribute.

Add product, knowledge base, and course FAQs

On WooCommerce product pages, add an FAQ or Questions and Answers tab alongside the description and reviews. Manage questions for individual products, all products, or selected product categories. Product tabs can also hold expandable information beyond FAQs.

Helpie Knowledge Base integration lets you use knowledge base categories in FAQ displays. Through FAQ Groups, you can add FAQs to courses and lessons in LearnDash LMS, Tutor LMS, and LearnPress LMS.

Style displays and manage submissions

Customize FAQ titles, category titles, headers, answer bodies, toggle icons, and search bars. Controls include fonts, font colors and sizes, alignment, backgrounds, content padding, icon colors, and icon placement.

Users can submit questions and answers from an FAQ section. Configure submissions for direct publishing or administrator moderation; email notifications can be sent to both the administrator and the user.

Set up and publish

Install and activate Helpie FAQ Pro in WordPress, create FAQs individually or in Groups, assign categories or tags, set their order and display settings, then publish them with a shortcode, Gutenberg block, Elementor widget, theme widget, WooCommerce tab, or supported knowledge base and LMS integration.